Cookie Policy
Our cookie policy and how we use them
01The short version
We set cookies to keep you signed in, to avoid losing a quote you configured before you had an account, and to remember whether you chose the light or dark theme. We set nothing for advertising, and we run no third-party analytics or tracking pixels.
02What we set, and why
A session cookie from our authentication provider. It is what keeps you signed in as you move between pages, and it is required for the client portal to work at all. It is removed when you sign out.
778dev_quote. When you configure a service and ask for an estimate before signing in, this carries the service and the answers you gave across the sign-in step so your work is not lost. It is signed, so it cannot be edited in your browser; it holds no prices, because a quote is always recalculated on our side; and it expires on its own shortly after it is set.
A theme preference. Records light or dark so the site does not flash the wrong one on your next visit.
A consent record, if you respond to a cookie notice: it stores your answer so you are not asked again.
03What we do not set
No advertising or retargeting cookies. No third-party analytics. No social media pixels. No cross-site identifiers. If that changes, this page changes first and the notice on the site will ask you before anything non-essential is set.
04Cookies our providers may set
To be drafted
- Confirm whether our hosting provider sets any cookie of its own on these pages, and list it if so.
- Confirm the position when payment processing goes live, since a payment provider will set its own.
05How to control them
Every browser can block or delete cookies, and its own settings are the most reliable place to do it. Blocking the session cookie will sign you out and prevent the portal from working; blocking the others costs you a remembered theme and, at worst, a configuration you would have to enter again.
06Consent and legal basis
To be drafted
- Which of the above are strictly necessary and which require consent, in the terms PIPEDA and BC PIPA use.
- Whether the cookie notice must appear before the session cookie is set, and what a valid record of consent looks like.
07Changes to this policy
This draft will be replaced by the reviewed version, and the effective date will be shown here. If we ever add a cookie that is not strictly necessary, it will be listed here before it is set.